·25種全球最流行的管理工具 |
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3.1 客戶關(guān)系管理(Customer Relationship Management,CRM)
3.2 全面質(zhì)量管理(Total Quality Management,TQM)
3.3 顧客細(xì)分(Customer Segmentation)
3.6 供應(yīng)鏈管理(Supply Chain Management ,SCM)
3.7 戰(zhàn)略規(guī)劃(Strategic Planning)
3.8 業(yè)務(wù)流程再造(Business Process Reengineering,BPR)
3.9 知識(shí)管理( Knowledge Management,KM)
3.11 平衡記分卡(The Balanced ScoreCard,BSC)
3.15 戰(zhàn)略聯(lián)盟(Strategic Alliance)
3.17 變革管理計(jì)劃(Change Management)
3.18 增長戰(zhàn)略(Growth Strategies)
3.19 經(jīng)濟(jì)附加值增值分析(Economic Value Added,EVA)
3.20 價(jià)格優(yōu)化模型(Price Optimization Models)
3.22 規(guī)模定制(Mass Customization,MC)
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